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ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES Indicted below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you our rights and obligations for the transactions listed. You should keep this notice for future reference. ATM Transfers – types of transfers, dollar limitations, and charges – You may access your account(s) by ATM using your Teller 24 and personal identification number or MasterMoney Card and personal identification number, to:
Some of these services may not be available at all terminals. Types of MasterMoney Card Point-of-Sale Transactions - You may access your share draft or share savings account(s) to purchase goods (in person or by phone), pay for services (in person or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that can be done with a credit card (that a participating merchant will accept with a credit card). Point-of-Sale Transactions – dollar limitations and charges – Using your card:
Currency Conversion. If you effect a transaction with your MasterMoney Card in a currency other than US dollars, MasterCard International Incorporated will convert the charge into a US dollar amount. MasterCard International will use its currency conversion procedure, which is disclosed to institutions that issue MasterCard cards. Currently, the conversion rate used by MasterCard International to determine the transaction amount in US dollars for such transactions is generally either a government mandated rate or a wholesale rate determined by MasterCard International for the processing cycle in which the transaction is processed, increased by an adjustment factor established from time to time by MasterCard International. The currency conversion rate used by MasterCard International on the processing date may differ from the rate that would have been used on the purchase date or cardholder statement posting date. Advisory Against Illegal Use. You agree not to use your card(s) for illegal gambling or other illegal purpose. Display of payment card logo by, for example, an online merchant does not necessarily mean that transactions are lawful in all jurisdictions in which the cardholder may be located. FEES
ATM Surcharges. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used to complete the transfer (and you may be charged a fee for a balance inquiry). DOCUMENTATION
Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance: 1) If, through no fault of ours, you do not have enough money in your account to make the transfer. 2) If you have an overdraft line and the transfer would go over the credit limit. 3) If the automated teller machine where you are making the transfer does not have enough cash. 4) If the terminal or system was not working properly and you knew about the breakdown when you started the transfer. 5) If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken. 6) There may be other exceptions stated in our agreement with you. CONFIDENTIALITYWe will disclose information to third parties about your account or the transfers you make: 1) Where it is necessary for completing transfers; or 2) In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or 3) In order to comply with government agency or court orders; or 4) If you give us written permission. UNAUTHORIZED TRANSFERSa) Consumer Liability
Also, if your statement shows transfers that you did not make, tell us at once. If you o not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.
b) Contact in event of unauthorized transfer. If you believe your card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed in this brochure. ERROR RESOLUTION NOTICEIn case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed in this brochure as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. 1) Tell us your name and account number (if any). 2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. 3) Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of your already has an established account with us before this account is opened. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
Georgia
State University Federal Credit Union |
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