New regulations require financial institutions to provide Multifactor Authentication(MFA) to strengthen security at log-in for home banking services. We take your online security seriously. Therefore, we are introducing Enhanced Authentication for our Home Banking and Bill Payment system.

What is it?
It is a new tool that provides extra protection for your online data and helps guard against fraudulent online activities like phishing scams(malicious requests for personal information) and identity theft.

Do I have to use it?
Yes, everyone will be required to use Enhanced Authentication. However, there will be a grace period - a period of time during which you can log in as usual until you are ready to enroll.

How does it work?
When you enroll in Enhanced Authentication, you choose a secret image and pharse combination. You will see this image and phrase each time you log on. When you see your secret image and phrase, you can be reassured that you are logging on to your actual Internet banking or bill payment site.

In the coming weeks, you will see changes to your log-on screen and menu options. When Enhanced Authentication is activated, your log-on screen will change. Members have until January 29, 2007 to enroll; those not enrolled will be required to enroll and may experience denial into the system. If you have any questions, please contact our Customer Support at 866-716-3211.